Privacy Policy
A legal disclaimer
At Samkol Institute, we value the trust that our students, visitors, instructors, and partners place in us. Protecting your privacy and personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, protect, and manage your personal information whenever you visit our website, enroll in our courses, contact our support team, or use any of our educational services.
Our goal is to be transparent about how your information is handled. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, we recommend that you discontinue using our services.
1. Information We Collect
To provide a smooth and personalized learning experience, we may collect different types of information from you. Some information is provided directly by you, while other information is collected automatically when you use our website.
The personal information you provide may include your full name, email address, phone number, billing information, country, educational background, and any information you voluntarily submit through contact forms, support requests, surveys, or course enrollment.
When you create an account, we may also collect your username, login credentials, enrolled courses, learning progress, quiz scores, certificates earned, and other information necessary to provide educational services.
In addition, our website automatically collects certain technical information such as your IP address, browser type, operating system, device type, internet service provider, language preferences, pages visited, time spent on our website, referral sources, and other analytical information that helps us improve our services.
2. How we use information
The information we collect is used to provide you with a secure, reliable, and personalized educational experience.
We use your information to create and manage your account, process course enrollments, deliver online learning content, issue certificates, respond to your questions, provide customer support, and communicate important updates regarding your courses.
We also use your information to improve the quality of our website, develop new educational programs, personalize recommendations based on your interests, analyze website performance, prevent fraud, maintain security, comply with legal obligations, and improve the overall user experience.
If you choose to subscribe to our newsletters or promotional communications, we may occasionally send information about new courses, educational resources, discounts, webinars, events, or other updates. You may unsubscribe from marketing emails at any time.
3. Payment Information
When you purchase a course or other educational services from Samkol Institute, your payment is processed securely through trusted third-party payment providers.
For your security, Samkol Institute does not store your complete debit card, credit card, banking credentials, or payment authentication information on our own servers.
Our payment partners follow industry-standard security measures designed to protect your financial information during every transaction.
4. Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and enhance website functionality.
Cookies help us remember your login preferences, keep your account secure, understand how visitors use our website, measure website performance, personalize your experience, and improve our educational services.
Most web browsers allow you to control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website and reduce your overall user experience.
5. Protecting Your Information
The security of your personal information is extremely important to us.
We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
While we continuously work to maintain high security standards, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. Therefore, although we make every reasonable effort to protect your information, we cannot guarantee absolute security.
6. Third Party Services
Our website may contain links to external websites or integrate with third-party platforms such as payment gateways, video hosting services, learning management systems, analytics providers, social media platforms, or communication tools.
These third-party services operate independently and maintain their own privacy policies. Samkol Institute is not responsible for the privacy practices, security measures, or content of external websites or services.
We encourage you to review the privacy policies of any third-party websites you visit.
7. Careers Privacy Policy
At Samkol Institute, we are committed to protecting the privacy of every job applicant. When you apply for a position, we may collect information such as your name, contact details, resume, qualifications, work experience, and other documents you voluntarily provide. This information is used only for recruitment, evaluating applications, and communicating with candidates. Your information is kept confidential and is never sold or shared for marketing purposes. We implement reasonable security measures to safeguard your data and retain it only as long as necessary. For any questions regarding your application or this policy, please contact us at careers@samkol.com for any updates.